# Borrower update template

**Mortgage Dorks Season 1**
**Course:** Customer Relationship Engine
**Lesson:** Borrower Update Rhythm
**Format:** Script

## Use This For

Create calm borrower updates that reduce anxiety without hiding risk.

## Artifact Contents

- Done:
- Pending:
- Watching:
- Needed from you:
- Next update time:

## How To Use It

- Write a borrower update for a condition list, appraisal pending, and title delay.
- Remove internal jargon and approval promises.

## Guardrail

Education and workflow support only. Not underwriting approval, legal advice, tax advice, financial advice, a rate quote, or a promise of eligibility. Follow employer, investor, agency, state, and federal requirements.